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News

Genertel, ING, Infinity RTI winners at CMMC Awards 2018

by Mktg team | April 20, 2018

 Emilio Cataldi, Head of Digital Transformation - Genertel 

CMMC Awards is a unique initiative that takes place in Italy; the CMMC intend to promote the benchmarking of performance and experiences among Companies with a common mission

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Vivocha acquired by Covisian Group

by Luca Cermelli | November 02, 2017

Dear valued Vivocha Customers,

We are thrilled to announce that Vivocha has been acquired by Covisian Group, second largest Italian BPO. 

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Vivocha to exhibit at Gitex Technology Week in Dubai

by Mktg team | September 19, 2017

Vivocha, the provider of Next Generation Customer Engagement solutions, today announced that the company will showcase its award-winning Real-Time Customer Engagement platform at Gitex Technology Week – Dubai – October 8-12 2017.

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Vivocha to take part to ABI Lab workshop on Multichannel Banking

by Mktg team | July 04, 2017

Vivocha, the provider of Next Generation Customer Engagement solutions, will participate to the annual ABI Lab workshop dedicated to Mobile Banking and Contact Centers for Multichannel Banks.

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Vivocha at unbound London 2017

by Mktg team | June 20, 2017

Vivocha, the provider of Next Generation Customer Engagement solutions, today announced that the company will showcase its award-winning Real-Time Customer Engagement platform at unbound London 2017

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Vivocha to exhibit at CommunicAsia 2017

by Mktg team | April 18, 2017

Vivocha, the provider of Next Generation Customer Engagement solutions, today announced that the company will showcase its award-winning Real-Time Customer Engagement platform at CommunicAsia 2017 – Marina Bay Sand Singapore – May 23-25 2017.

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Online banking: Vivocha signs partnership agreement with Exprivia DFS for a smarter online customer service

by Mktg team | April 05, 2017

Exprivia DFS will incorporate a Vivocha realt - time online customer platform into its online customer assistance service.

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Vivocha CEO Gianluca Ferranti speaker at Tinext Banking Transformation masterclass in Dubai

by Mktg team | April 03, 2017

 

Vivocha will join the Banking Transformation event its partner Tinext has organized in Dubai on April 10th.

“The question surrounding the banking industry today is not whether the industry will be transformed, but how it will be transformed. New competitors, new technology, and new consumer expectations are impacting the finance industry faster and to a more significant degree than ever experienced”

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Infinity-RTI - Third place “Technology Customer Management” Award 2017

by Mktg team | March 29, 2017

 

The CMMC intend to promote the benchmarking of performance and experiences among Companies with a common mission: improving the relationship with their Customers through multimedia contact center. Since 2002 CMMC has been part of ECCCO - European Confederation Contact Centre Organisations.

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Vivocha selected to participate in EU Business Avenues in South East Asia

by Mktg team | March 23, 2017

Milan/Cagliari, Italy March 21, 2017-- Vivocha.com, a prominent Italian startup providing Next-gen Customer Interaction technologies, announced today that it has been selected alongside 50 other high-tech companies to take part to the upcoming EU Gateway Business Avenues.

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Topics: News

Vivocha Golden Partner at ABI Dimensione Cliente 2017

by Mkgt team | March 20, 2017

For the second year in a row, Vivocha participates in the ABI Dimensione Cliente event, which will take place at Teatro Eliseo in Rome on 6-7 February.

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Topics: News

Get Ready for the Winter '17 Release!

by Mktg team | March 15, 2017

We are pleased to announce the imminent arrival of the Vivocha Winter '17 release!

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Topics: News