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News

Vivocha's innovative projects with Quixa and Banca Intesa win at the CMMC convention

by Mktg team | October 15, 2021

14/10/2021 - Vivocha's innovative projects with Quixa and Banca Intesa Sanpaolo ISBD take home two prizes at the CMMC convention hosted by Mario Massone.

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Topics: customer engagement, online customer service, next generation customer interaction, artificial intelligence, ominichannel, knowledge base, omnichannel, digital customer service, customer centric, Google, ocx21, video services, sisal, video remote assistance, technical assistance

Sisal presents its video remote assistance service at the Polytechnic University of Milan

by Mktg team | October 01, 2021

1/10/2021 - Nicola Grillo, Head of CRM and Operations at Sisal, presents the benefits of the video remote assistance developed with Vivocha.

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Topics: customer engagement, online customer service, next generation customer interaction, artificial intelligence, ominichannel, knowledge base, omnichannel, digital customer service, customer centric, Google, ocx21, video services, sisal, video remote assistance, technical assistance

Covisian Group is supporting the research of the Observatory Omnichannel Customer Experience of the Polytechnic of Milan in 2021

by Mktg team | June 30, 2021

30/06/2021 - Covisian Group is supporting the research of the Observatory Omnichannel Customer Experience, a unique source of information, data and knowledge on digital innovation.

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Topics: customer engagement, online customer service, next generation customer interaction, artificial intelligence, ominichannel, digital customer service, customer centric, Google, osservatoriopolitecnico, ocx21, polimi