27/09/2021 - The "virtual counter" service developed by Vivocha and Infocert, for Agenzia Riscossione-Entrate, is now live!
"Virtual counter" service for Italian Tax Authority, Agenzia delle Entrate-Riscossione, goes live!
Topics: customer engagement, online customer service, next generation customer interaction, artificial intelligence, ominichannel, customer experience improvement, digital customer service, customer centric, agenzia delle entrate-riscossione, remote advisory, phygital, Italian tax authority, sportello virtuale, video services
Quixa's chatbot wins at the Italian Insurtech Summit 2021
21/09/2021 - Quixa wins the award for "Most effective web services" at the Italian Insurtech Summit 2021, with the chatBOT project developed in collaboration with Vivocha.
Topics: customer engagement, online customer service, next generation customer interaction, artificial intelligence, ominichannel, customer experience improvement, digital customer service, customer centric, Google, start up contest, make no little plans, accelerating innovation, programma di innovazione, IIA Awards, Italian Insurtech Summit
AppQuality wins the first Spanish edition of “Make No Little Plans - Accelerating Innovation”
7/07/2021 - AppQuality is the start up winner of the pioneering acceleration program focused on Customer Management.
Topics: customer engagement, online customer service, next generation customer interaction, artificial intelligence, ominichannel, customer experience improvement, digital customer service, customer centric, Google, start up contest, make no little plans, accelerating innovation, programma di innovazione