27/09/2021 - The "virtual counter" service developed by Vivocha and Infocert, for Agenzia Riscossione-Entrate, is now live!
Topics: customer engagement, online customer service, next generation customer interaction, artificial intelligence, ominichannel, customer experience improvement, digital customer service, customer centric, agenzia delle entrate-riscossione, remote advisory, phygital, Italian tax authority, sportello virtuale, video services
