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Vivocha's CEO interviewed at the Artificial Intelligence Week

by Mktg team | June 24, 2021

24/06/2021 - Gianluca Ferranti, Vivocha's CEO,  interviewed at the AI Week on  Customer Care & AI

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Topics: customer engagement, online customer service, next generation customer interaction, artificial intelligence, ominichannel, digital customer service, customer centric, Google, intelligenza artificiale, Genesys, marco Montemagno, questit

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Vivocha is a provider of Next Generation Customer Engagement solutions. Its award-winning platform enables businesses to seamlessly communicate with prospects and customers directly on the website, mobile app or messaging channels, using any combination of VoIP, video, chat, callbacks and collaboration tools like assisted browsing and form and document sharing.

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