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Vivocha at StartupItalia Open Summit Summer Edition 2019

by Mktg team | June 06, 2019

Vivocha, piattaforma di Next Generation Customer Engagement, parteciperà all'edizione estiva dell'evento Startup Italia Open Summit, che si terrà mercoledì 12 giugno presso lo Spazio Alcatraz della Stazione Leopolda di Firenze.

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Topics: News, customer service, startupitalia, event

Vivocha at the 18th Edition of CMMC Awards

by Mktg team | April 19, 2019

A few days ago it took place the 18th edition of the CMMC Awards, the initiative that promotes the benchmarking of performance and experiences among Companies with a common mission: improving the relationship with their Customers through the multimedia contact center. 

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Topics: video chat, next generation customer interaction, awards, cmmc

Webinar - Vivocha & Microsoft Dynamics 365 Integration

by Mktg team | April 16, 2019

Subscribe to our webinar about the integration of Microsoft Dynamics 365 on the Vivocha Platform on the 18th of April.

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Topics: next generation customer interaction, integration, Webinar, Microsoft Dynamics 365

Vivocha Announces the Special Deal for Italia Startup's Associates

by Mktg team | March 27, 2019

Discover the new Vivocha offer for the associates of Italia Startup and engage your customers online in the best way and at the best moment!

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Topics: News, proactive assistance, next generation customer interaction, startup

Vivocha at Customer Service Conference

by Mktg team | March 20, 2019

Vivocha, the provider of Next Generation Customer Engagement solutions, will participate in the fourth edition of the Customer Service Conference, dedicated to the future of Customer Service, Contact Center, Help Desk.

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Topics: News, customer service, next generation customer interaction

Vivocha joins the Italia Startup Club

by Mktg team | December 19, 2018

We are proud to join the Italia Startup Club, the association representing the ecosystem of Italian startups, extended to all new innovative companies, incubators and accelerators of startups, investors, companies and organisations, believing in the creation of a new Italian entrepreneurial fabric.

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Topics: News, startup, innovation

Vivocha awarded as "TOP 10 CEM Solution Provider 2018"

by Mktg team | December 12, 2018

We are proud to announce that Vivocha has been named "Top 10 CEM Solution Provider" by CIO Applications in the annual listing of 10 companies that are at the forefront of providing CEM solution and transforming businesses.

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Topics: News, online customer engagement, next generation customer interaction, awards

Bruno Natoli joins the Vivocha team as Head of Domestic Market

by Mktg team | October 30, 2018

Vivocha, the award-winning provider of Next Generation Customer Interaction solutions,  today announced that Bruno Natoli has joined the company as Head of Domestic Market. In this role, Mr. Natoli will lead the Vivocha business in Italy, leveraging key opportunities within the rapidly developing Digital Customer Care industry.

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Vivocha announces integration with WhatsApp Business

by Chiara Danio | August 06, 2018

With more than 1.5 billion monthly users and 60 billion messages exchanged per average day, WhatsApp is de-facto the preferred communication channel for most of your customers.
We’re excited to announce the launch of Vivocha integration with WhatsApp Business Solution, extending our Real-time messaging service to all Whatsapp users.

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Topics: call center agent, next generation customer interaction

Vivocha Appoints Carl Robson as Director of Global Alliances

by Mktg team | May 23, 2018

A few months after the acquisition by the Covisian group, Vivocha has already been able to experience a great market expansion. In order to guarantee the complete support to its customers and partners in this phase of growth, Vivocha has acquired some important new figures within its staff, thus continuing to offer its best service.

Carl Robson has just joined the team as the new Director of Global Alliances, based in the United Kingdom.

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Genertel, ING, Infinity RTI winners at CMMC Awards 2018

by Mktg team | April 20, 2018

 Emilio Cataldi, Head of Digital Transformation - Genertel 

CMMC Awards is a unique initiative that takes place in Italy; the CMMC intend to promote the benchmarking of performance and experiences among Companies with a common mission

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Vivocha acquired by Covisian Group

by Luca Cermelli | November 02, 2017

Dear valued Vivocha Customers,

We are thrilled to announce that Vivocha has been acquired by Covisian Group, second largest Italian BPO. 

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