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Live il progetto Video Assistenza di Sisal

by Mktg team | November 05, 2019

Video Assistenza Mobile al punto vendita Sisal in pochi click, grazie al nuovo progetto implementato con la  piattaforma di Next Generation Customer Care Vivocha.

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Topics: News, video chat, mobile customer support, video remote support

Vivocha at Novathon: Enabling the Collaborative Banking

by Mktg team | October 22, 2019

Vivocha, the provider of Next Generation Customer Engagement solutions, will participate in the fourth edition of Novathon, the event dedicated to financial innovation and digital culture transformation,

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Topics: News, customer service, banking customer service, financial management projects, event, digital banking

Vivocha in the Brand New Covisian Group Website

by Mktg team | July 17, 2019

With business clients ranging far and wide across the globe, the BPO player Covisian has recently released a new website that features the corporate video, the elements of the Group's DNA and access to the diverse spread of services that it offers. 

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Topics: online customer engagement, mobile customer engagement, Covisian, next generation customer interaction, innovation, vivocha, BPO

Vivocha at IBM Think Summit Milano 2019

by Mktg team | June 28, 2019

Vivocha ha partecipato al Think Summit 2019 presso gli IBM Studios in piazza Gae Aulenti a Milano, un evento in cui importanti figure nel mondo delle nuove tecnologie, intelligenza artificiale e innovazione si sono riunite per condividere le loro idee e progetti, verso una futura e avanzata relazione tra uomo e tecnologia.

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Topics: customer experience, online customer engagement, virtual agent, artificial intelligence, innovation, integration, event

Vivocha at StartupItalia Open Summit Summer Edition 2019

by Mktg team | June 06, 2019

Vivocha, piattaforma di Next Generation Customer Engagement, parteciperà all'edizione estiva dell'evento Startup Italia Open Summit, che si terrà mercoledì 12 giugno presso lo Spazio Alcatraz della Stazione Leopolda di Firenze.

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Topics: News, customer service, startupitalia, event

Vivocha at the 18th Edition of CMMC Awards

by Mktg team | April 19, 2019

A few days ago it took place the 18th edition of the CMMC Awards, the initiative that promotes the benchmarking of performance and experiences among Companies with a common mission: improving the relationship with their Customers through the multimedia contact center. 

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Topics: video chat, next generation customer interaction, awards, cmmc

Webinar - Vivocha & Microsoft Dynamics 365 Integration

by Mktg team | April 16, 2019

Subscribe to our webinar about the integration of Microsoft Dynamics 365 on the Vivocha Platform on the 18th of April.

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Topics: next generation customer interaction, integration, Webinar, Microsoft Dynamics 365

Vivocha Announces the Special Deal for Italia Startup's Associates

by Mktg team | March 27, 2019

Discover the new Vivocha offer for the associates of Italia Startup and engage your customers online in the best way and at the best moment!

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Topics: News, proactive assistance, next generation customer interaction, startup

Vivocha at Customer Service Conference

by Mktg team | March 20, 2019

Vivocha, the provider of Next Generation Customer Engagement solutions, will participate in the fourth edition of the Customer Service Conference, dedicated to the future of Customer Service, Contact Center, Help Desk.

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Topics: News, customer service, next generation customer interaction

Vivocha joins the Italia Startup Club

by Mktg team | December 19, 2018

We are proud to join the Italia Startup Club, the association representing the ecosystem of Italian startups, extended to all new innovative companies, incubators and accelerators of startups, investors, companies and organisations, believing in the creation of a new Italian entrepreneurial fabric.

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Topics: News, startup, innovation

Vivocha awarded as "TOP 10 CEM Solution Provider 2018"

by Mktg team | December 12, 2018

We are proud to announce that Vivocha has been named "Top 10 CEM Solution Provider" by CIO Applications in the annual listing of 10 companies that are at the forefront of providing CEM solution and transforming businesses.

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Topics: News, online customer engagement, next generation customer interaction, awards

Bruno Natoli joins the Vivocha team as Head of Domestic Market

by Mktg team | October 30, 2018

Vivocha, the award-winning provider of Next Generation Customer Interaction solutions,  today announced that Bruno Natoli has joined the company as Head of Domestic Market. In this role, Mr. Natoli will lead the Vivocha business in Italy, leveraging key opportunities within the rapidly developing Digital Customer Care industry.

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