We are proud to announce that Vivocha has been named "Top 10 CEM Solution Provider" by CIO Applications in the annual listing of 10 companies that are at the forefront of providing CEM solution and transforming businesses.
Vivocha, the award-winning provider of Next Generation Customer Interaction solutions, today announced that Bruno Natoli has joined the company as Head of Domestic Market. In this role, Mr. Natoli will lead the Vivocha business in Italy, leveraging key opportunities within the rapidly developing Digital Customer Care industry.
With more than 1.5 billion monthly users and 60 billion messages exchanged per average day, WhatsApp is de-facto the preferred communication channel for most of your customers.
We’re excited to announce the launch of Vivocha integration with WhatsApp Business Solution, extending our Real-time messaging service to all Whatsapp users.
A few months after the acquisition by the Covisian group, Vivocha has already been able to experience a great market expansion. In order to guarantee the complete support to its customers and partners in this phase of growth, Vivocha has acquired some important new figures within its staff, thus continuing to offer its best service.
Carl Robson has just joined the team as the new Director of Global Alliances, based in the United Kingdom.
Emilio Cataldi, Head of Digital Transformation - Genertel
CMMC Awards is a unique initiative that takes place in Italy; the CMMC intend to promote the benchmarking of performance and experiences among Companies with a common mission
Dear valued Vivocha Customers,
We are thrilled to announce that Vivocha has been acquired by Covisian Group, second largest Italian BPO.
Vivocha, the provider of Next Generation Customer Engagement solutions, today announced that the company will showcase its award-winning Real-Time Customer Engagement platform at Gitex Technology Week – Dubai – October 8-12 2017.
Vivocha, the provider of Next Generation Customer Engagement solutions, will participate to the annual ABI Lab workshop dedicated to Mobile Banking and Contact Centers for Multichannel Banks.
Vivocha, the provider of Next Generation Customer Engagement solutions, today announced that the company will showcase its award-winning Real-Time Customer Engagement platform at unbound London 2017
Vivocha, the provider of Next Generation Customer Engagement solutions, today announced that the company will showcase its award-winning Real-Time Customer Engagement platform at CommunicAsia 2017 – Marina Bay Sand Singapore – May 23-25 2017.
Exprivia DFS will incorporate a Vivocha realtime online customer platform into its online customer assistance service.
Vivocha will join the Banking Transformation event its partner Tinext has organized in Dubai on April 10th.
“The question surrounding the banking industry today is not whether the industry will be transformed, but how it will be transformed. New competitors, new technology, and new consumer expectations are impacting the finance industry faster and to a more significant degree than ever experienced”