Discover the new Vivocha offer for the associates of Italia Startup and engage your customers online in the best way and at the best moment!
Vivocha, the award-winning Next Generation Customer Engagement Solution, has today announced the partnership with Italia Startup, that will help emerging companies delivering digital customer service and engage prospects and customers on their website or mobile app.
All the associates of Italia Startup, the no-profit association that represents, supports and gives voice to the Italian innovation ecosystem, have now the chance to access Vivocha services thanks to a special offer tailored on them.
By offering online digital assistance, businesses enable customers to receive assistance and answers, on the website or mobile app.
Thanks to the Startup Special Deal, emerging companies will be able to get in contact with their customers, engaging them proactively, according to their needs and interact with them through voice or chat channel; furthermore, their agent will share documentation or files with customers and vice-versa.
The Startup Special Deal includes:
• Up to 3 User Licences
• Standard Onboarding
• 8h/month CSM Support
“We are truly delighted and proud to be partnering with Italia Startup" said Bruno Natoli, Head of Domestic Market of Vivocha. "This project allows making little companies approaching the Digital Customer Service, in order to create a double loyalty relationship: the one between them and their customers and the one between them and us, in a perspective of a multilevel expansion."
"Vivocha has recently entered the Club promoted by our Association and dedicated to Italian innovative scaleups and startups - added Angelo Coletta, President of Italia Startup - and we are very pleased that Vivocha proposes its qualified customer engagement platform on very advantageous terms for our startup partners. It is a model that we want to replicate for other startups/scaleups, to create a virtuous and facilitated exchange of products and services between our associated innovative companies "
Vivocha is a cloud-based service, tailored to businesses looking to engage their customers online, using the most effective communication channel at the right time, with the right agent. Vivocha enables businesses to seamlessly communicate with prospects and customers right on the website or mobile app, using any combination of VoIP, video, chat, call-backs and collaboration tools, like assisted browsing, form & document sharing.
For more information please visit vivocha.com
About Italia Startup
Italia Startup is the non-profit association that represents, supports and gives voice to the Italian innovation ecosystem. The association brings together all the subjects, public and private, who deeply believe in the revival of our country and in the creation of a new Italian entrepreneurial fabric.
The main objectives of the association are the stimulation of young people to create their own future by carrying out business projects, the collection of the requests of startups and young businesses. Furthermore, Italia Startup wants to be spokesmen for their needs and bring the world of startups closer to that of the great Italian companies.
For more information please visit italiastartup.it