“La digitalizzazione fa parte del DNA di Verti, per questo abbiamo scelto di collaborare con Vivocha per un progetto innovativo in grado di ottimizzare le performance del nostro business."
Recent Posts
Topics: News, multichannel customer engagement, insurance
Video Assistenza Mobile al punto vendita Sisal in pochi click, grazie al nuovo progetto implementato con la piattaforma di Next Generation Customer Care Vivocha.
Topics: News, video chat, mobile customer support, video remote support
Vivocha, the provider of Next Generation Customer Engagement solutions, will participate in the fourth edition of Novathon, the event dedicated to financial innovation and digital culture transformation,
Topics: News, customer service, banking customer service, financial management projects, event, digital banking
With business clients ranging far and wide across the globe, the BPO player Covisian has recently released a new website that features the corporate video, the elements of the Group's DNA and access to the diverse spread of services that it offers.
Topics: online customer engagement, mobile customer engagement, Covisian, next generation customer interaction, innovation, vivocha, BPO
Vivocha ha partecipato al Think Summit 2019 presso gli IBM Studios in piazza Gae Aulenti a Milano, un evento in cui importanti figure nel mondo delle nuove tecnologie, intelligenza artificiale e innovazione si sono riunite per condividere le loro idee e progetti, verso una futura e avanzata relazione tra uomo e tecnologia.
Topics: customer experience, online customer engagement, virtual agent, artificial intelligence, innovation, integration, event
Vivocha, piattaforma di Next Generation Customer Engagement, parteciperà all'edizione estiva dell'evento Startup Italia Open Summit, che si terrà mercoledì 12 giugno presso lo Spazio Alcatraz della Stazione Leopolda di Firenze.
Topics: News, customer service, startupitalia, event
A few days ago it took place the 18th edition of the CMMC Awards, the initiative that promotes the benchmarking of performance and experiences among Companies with a common mission: improving the relationship with their Customers through the multimedia contact center.
Topics: video chat, next generation customer interaction, awards, cmmc
Subscribe to our webinar about the integration of Microsoft Dynamics 365 on the Vivocha Platform on the 18th of April.
Topics: next generation customer interaction, integration, Webinar, Microsoft Dynamics 365
Discover the new Vivocha offer for the associates of Italia Startup and engage your customers online in the best way and at the best moment!
Topics: News, proactive assistance, next generation customer interaction, startup
Vivocha, the provider of Next Generation Customer Engagement solutions, will participate in the fourth edition of the Customer Service Conference, dedicated to the future of Customer Service, Contact Center, Help Desk.
Topics: News, customer service, next generation customer interaction
We are proud to join the Italia Startup Club, the association representing the ecosystem of Italian startups, extended to all new innovative companies, incubators and accelerators of startups, investors, companies and organisations, believing in the creation of a new Italian entrepreneurial fabric.
Topics: News, startup, innovation
We are proud to announce that Vivocha has been named "Top 10 CEM Solution Provider" by CIO Applications in the annual listing of 10 companies that are at the forefront of providing CEM solution and transforming businesses.
Topics: News, online customer engagement, next generation customer interaction, awards
