A few days ago it took place the 18th edition of the CMMC Awards, the initiative that promotes the benchmarking of performance and experiences among Companies with a common mission: improving the relationship with their Customers through the multimedia contact center.
Subscribe to our webinar about the integration of Microsoft Dynamics 365 on the Vivocha Platform on the 18th of April.
Topics: next generation customer interaction, integration, Webinar, Microsoft Dynamics 365
Discover the new Vivocha offer for the associates of Italia Startup and engage your customers online in the best way and at the best moment!
Topics: News, proactive assistance, next generation customer interaction, startup
Vivocha, the provider of Next Generation Customer Engagement solutions, will participate in the fourth edition of the Customer Service Conference, dedicated to the future of Customer Service, Contact Center, Help Desk.
Topics: News, customer service, next generation customer interaction
We are proud to announce that Vivocha has been named "Top 10 CEM Solution Provider" by CIO Applications in the annual listing of 10 companies that are at the forefront of providing CEM solution and transforming businesses.
Topics: News, online customer engagement, next generation customer interaction, awards
With more than 1.5 billion monthly users and 60 billion messages exchanged per average day, WhatsApp is de-facto the preferred communication channel for most of your customers.
We’re excited to announce the launch of Vivocha integration with WhatsApp Business Solution, extending our Real-time messaging service to all Whatsapp users.
Topics: call center agent, next generation customer interaction
