While Artificial Intelligence (otherwise known as AI) is advancing at a rather fast pace and becoming more sophisticated by the day, it must be said that it will never completely replace humans. So, let’s talk about some of the reasons why humans are irreplaceable in the business world.
You don’t have to be working for a bank to know that the number one reason a customer switches to another bank is because of bad customer service.
Mobile banking is important for giving customers on-the-go banking services wherever they are. That’s why you can’t ignore customer engagement even if you’re interacting with your customers through a mobile phone.