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Artificial Intelligence: Why It Will Never Completely Replace Humans in Business

by Mktg team | February 12, 2019

While Artificial Intelligence (otherwise known as AI) is advancing at a rather fast pace and becoming more sophisticated by the day, it must be said that it will never completely replace humans. So, let’s talk about some of the reasons why humans are irreplaceable in the business world.

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Topics: artificial intelligence, customer interaction platform

3 Key Benefits of Having a Customer Interaction Platform For Your Bank

by Gianluca Ferranti | June 13, 2017

You don’t have to be working for a bank to know that the number one reason a customer switches to another bank is because of bad customer service. 

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Topics: banks, integrated platform, customer service, customer interaction platform

How Online Customer Engagement Platform Vivocha Tackles Mobile Banking

by Michele Albertini | May 10, 2017

Mobile banking is important for giving customers on-the-go banking services wherever they are

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Topics: online customer engagement, mobile banking, online banking, customer interaction platform