The future of real-time communication is already here: add a video support system to your website and mobile app, provide the most personal and meaningful communication channel and integrate the human touch to the interactions with your customers!
Topics: customer service, video chat, vivocha features, call center, next generation customer interaction, video remote support
Smartphones have grown in importance in the last years and allow to complete various tasks while walking to work or taking a quick coffee break. This means that many of customers using your mobile app or visitors to your website will eventually require support while being on their mobile phone.
Topics: customer service, mobile interactions, mobile customer support, vivocha features