<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1808982642754661&amp;ev=PageView&amp;noscript=1">

Blog

Real-Time Collaboration: do you want to improve it? Here is the solution!

by Mkgt team | August 20, 2019

Today, customers can get in touch with companies' assistance center, which offer them different contact channels, like call, chat and video chat. Nevertheless, sometimes it is necessary to use something more, that allows the agent to get in deeper contact with the customer. It's here that real-time collaboration tools come into play.

Read More

Topics: customer service, realt-time collaboration, co-browsing

Real-time collaboration: a must-have for modern banking

by Gianluca Ferranti | July 05, 2017

Banks today operate in age where the customers have more demands and expectations.

Read More

Topics: banking customer service, realt-time collaboration